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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up menu will open. It contains elaborate info about all the operations that you can perform on the given page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of tutorial video clips explaining how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, take a peek at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual individuals and provides practical solutions. We frequently "revamp" our FAQ section with new Q&A's so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of customer service technicians available 24-7 and eager to help you with any issue. Each support ticket you send will be responded to in less than one hour (the average ticket response time being just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269547

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com